Highlights
- Groove Talks is a website, run by Foundation “Groove Atelier” – a non-profit organization.
- All charity purchases represent a donation to the Foundation, helping it to scale its activities for improving jazz community & education. We still offer a refund!
- We sell video content and merchandise items, both referred to ‘Product(s)’ below.
- Merchandise item deliveries are free, but take different time, depending on your location. We’ll keep you posted!
- Payment refunds for returned items take place within 30 days.
Website Terms Of Use
Welcome to the website of www.groovetalks.com! By continuing to browse or use this website, you indicate that you accept these Terms of Use.
We may change these terms at any time. The amended Terms of Use will be effective from the date they are posted on this website.
This website is owned and operated by Foundation “Groove Atelier”, whose registered address is Bulgaria, city of Sofia, Sredets 1124, 15 Petar Delyan Str and registered number (BULSTAT) is 176466172, further referred to in these terms as “The Foundation”, “we”, and “us”.
Access
We make a constant effort to ensure that the website operates correctly and runs smoothly at all times. However, we do not accept any responsibility or liability to you if this website becomes temporarily unavailable due to technical issues, or issues beyond our control. We do not guarantee that this website will be compatible with all or any hardware and software that you may use.
Your Account
You are advised to keep your registration and account details secure and do not share them to any other person. You are responsible for all activity carried out using your registration details, whether or not you have allowed or facilitated it. You must inform us immediately if you happen to discover or suspect that your registration details are known by a third party or are being used without authorization.
You should keep all your personal information up to date. Please note that we will not save your credit or debit card details.
When logged in to your account, you will be able to check and edit your personal data, see your order history and manage your newsletter subscriptions.
Website Content
Without our prior written permission, you are prohibited from copying, modifying, reproducing, creating derivative works from, publishing, broadcasting, distributing, selling, transferring or exploiting any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use, or if you are a business customer, for purposes which are necessary to our business relationship.
Permitted Use
You may only use this website in line with these terms, and for lawful and proper purposes. You must comply with all applicable laws, regulations and codes of practice within the Bulgarian or the jurisdiction from which you are accessing this website.
We reserve the right in our sole and absolute discretion to restrict or forbid your access to this website at any time and for any reason. If you violate any of these terms, your permission to use this website shall terminate immediately without the necessity for any notice.
Data Protection
When you use this site, any personal information you deliver to us will be processed in accordance with our Privacy Policy. By using this website, you consent to such processing and warrant that all data provided by you is accurate.
Online Orders Terms and Conditions
Agreement
This Agreement applies to your charity donations through purchasing of product(s) from this website. The parties to this Agreement are:
(1) The person who makes the charity donation, referred to throughout the Agreement as “you” or “your”, and
(2) Our Foundation “Groove Atelier”, whose registered address is Bulgaria, city of Sofia, Sredets 1124, 15 Petar Delyan Str and registered number (BULSTAT) is 176466172, further referred to in these terms as “The Foundation”, “we”, and “us”.
We reserve the right to make changes to the terms and conditions of this Agreement, but the latest version will always appear on this page. Any changes to this Agreement will apply to all new orders placed after the change is published on the Website. You are advised to check this Agreement before each order you place, in case it has changed since your last visit.
Definitions
‘Product’ refers to any video content or merchandise item available for sale on the Website.
‘Website’ refers to the Groove Talks website at www.groovetalks.com
‘Donation’ is any charity purchase of a Product (video content or merchandise item) from within the Website.
Ordering
Orders of Product(s) are subject to availability. If we cannot fulfil your order for any reason, we will notify you as soon as we possibly can.
We try provide correct and up-to-date product details displayed on the Website. However, any error or oversight in any information on the Website, or in any other communication or document issued by us, may be corrected without any liability on our part. You will then be given the options of either re-confirming your order at the correct price, or cancelling your order. If you have already paid for the Product(s) at the wrong price, you will receive a full refund if you decide to cancel.
Payment
Unless otherwise stated, all prices shown on the Website are inclusive of VAT and other applicable taxes.
Orders must be paid for immediately by PayPal or bank transfer. If we cannot accept your order for any reason, we will process a full refund within 30 days.
Delivery
Delivery times depend on delivery address and may vary.
We will make our best effort to deliver the Product(s) as soon as possible after confirmation of your order. We will also try to keep you updated on the delivery status.
Delivery will be directed to the address specified by you when ordering. Before confirming your order, please ensure that you have entered the correct delivery details. If we are unable to deliver due to wrong information placed at the moment of ordering, you will still be charged for all costs.
If we have been unable to deliver your parcel and it is returned to our warehouse, we will contact you regarding a refund.
We use a range of couriers and postal services for our shipment deliveries. In some instances, we will be unable to track your shipment.
Returns
You reserve the right to cancel the contract at any time within seven working days from the day after you receive the Product(s), and we will refund the purchase price in full within 30 days, subject to the following condition:
You must inform us via email to office@groovetalks.com of your decision to cancel the contract.The Merchandise Items of the Product(s) must be returned to us (at Foundation “Groove Atelier”, Bulgaria, Sofia 1124, 15 Petar Delyan Str) immediately, in the same condition in which you received them, and at your own cost and risk.If the goods are damaged when they arrive to you, we will pay for the cost of returning them to us.
Damaged Goods
You must inform us via email to office@groovetalks.com within 10 days of receipt of goods about all damaged goods or shortages. Any notification later than this will result in a void claim.